Talka
Privacy Policy
Effective September 14, 2026. This policy explains how Twelvefold Limited handles personal data for the Talka app, an English speaking-practice app.
No account required
Talka has no account system. We do not ask for your name, email address, phone number, or any social login. On first launch the app receives an anonymous installation token, which is stored in your device Keychain and used only to count your free usage and keep the service reliable.
Voice and speech recognition
Talka uses your microphone only while you are practicing speaking. Speech recognition prefers on-device processing; when on-device recognition is unavailable, it may fall back to Apple's speech recognition service. In either case, your audio is handled by your device or Apple and is never sent to our servers. Only the resulting text transcript is used to power the conversation.
AI conversations
To generate a reply, the text of your conversation is sent over an encrypted connection (HTTPS/TLS) to our server (hosted on Cloudflare) and then to our AI model provider. We use this text only to produce the AI's response and to enforce usage limits. We do not use your conversation content for advertising or to identify you.
What we collect
We do not collect your name, email address, contacts, photos, or precise location. To keep the app working and improve it, we collect limited, mostly anonymous information:
- Usage and diagnostics — anonymous events (such as app opens, completed practice turns, and settings changes), device model, OS version, and crash reports, linked to an anonymous identifier rather than your identity.
- Subscription status — whether a subscription is active, tied to an anonymous app user ID and your App Store transaction. Payment itself is handled entirely by Apple; we never see your payment details.
We do not collect your voice recordings or the content of your conversations for analytics, and we do not use the advertising identifier (IDFA) or track you across other apps and websites.
Data stored on your device
Your installation token, app settings, and local usage counters are stored on your device (including the system Keychain). Uninstalling the app removes this locally stored data.
Service providers
We rely on Apple (App Store payments, speech recognition fallback, and system services), Cloudflare (app backend and hosting this website), Google Firebase (Crashlytics crash reports and Analytics), and PostHog (product analytics). These providers process data only as needed to provide their services and under their own applicable terms and privacy notices.
Children
Talka is not directed at children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us with personal data, contact us and we will delete it.
Your choices and rights
Depending on where you live, you may have rights to request access, correction, deletion, restriction, or a copy of your personal data. Because we do not maintain accounts, most data we hold cannot be linked back to you directly. To make a request, email [email protected].
Contact and updates
Twelvefold Limited is based in Hong Kong. For privacy questions, email [email protected]. We may update this policy when our services or legal obligations change; the effective date above will show the latest version.